At SmartDealKart, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit or make a purchase through our website.
By using our website, you acknowledge the practices described in this policy, subject to applicable law.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal details, including your name.
Contact information, including your email address and mobile number.
Billing and shipping addresses.
Order details, purchase history, and delivery information.
Payment transaction details required to process or verify payments. Full payment credentials may be handled directly by payment providers.
Device, browser, IP address, and technical information.
Website usage information, including pages visited and interactions with website features.
Information you provide when contacting customer support or submitting a request.
We aim to collect information that is reasonably necessary for our business operations and the purposes described in this policy.
2. How We Use Your Information
We may use your information to:
Process and fulfil orders.
Arrange shipping and delivery.
Send order confirmations and delivery updates.
Process payments, refunds, and eligible cancellations.
Respond to customer support enquiries.
Maintain and improve website functionality.
Detect and help prevent fraud, unauthorized transactions, and misuse.
Communicate relevant products, services, and promotional offers where permitted.
Maintain business, accounting, and transaction records.
Comply with applicable legal and regulatory requirements.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the browsing experience.
Depending on the technologies enabled on our website, cookies may also be used for analytics or promotional purposes.
You can manage cookies through your browser settings and any cookie controls made available on our website. Disabling certain cookies may affect the functionality of some website features.
4. Sharing of Information
We may share relevant information with service providers where reasonably necessary to operate our business, including:
Shipping and logistics partners for order delivery.
Payment gateway providers for transaction processing.
Website hosting and technical service providers.
Customer support and communication service providers.
Analytics or marketing service providers, where applicable.
Legal or regulatory authorities where disclosure is required or permitted by law.
We do not sell personal information as a standalone commercial product. Information shared with service providers is subject to the relevant contractual arrangements and applicable legal requirements.
5. Payment Security
Payments made through third-party payment gateways are subject to the security practices and terms of the relevant providers.
We take reasonable steps to protect transaction-related information. Customers should never share passwords, one-time passwords, or other confidential authentication details with anyone claiming to represent SmartDealKart.
6. Data Security
We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary for order fulfilment, customer support, business operations, dispute resolution, accounting, tax obligations, and compliance with applicable law.
Where information is no longer required for these purposes, it will be handled in accordance with our retention procedures and applicable legal requirements.
8. Marketing Communications
Where permitted by law, we may send promotional communications about products, offers, or updates.
You may opt out of promotional emails by using the unsubscribe instructions provided in the message or by contacting our support team.
Opting out of promotional communications will not prevent us from sending essential messages relating to orders, payments, deliveries, or customer service.
9. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or assistance with your personal information.
You may also raise concerns about how your information is processed or request assistance regarding marketing preferences.
We may need to verify your identity before responding to certain requests. Requests will be handled in accordance with applicable legal requirements.
10. Third-Party Websites
Our website may contain links to third-party websites or services. Those websites operate under their own privacy policies and practices.
We encourage you to review the relevant policies before providing personal information to third parties.
11. Children’s Privacy
Our website is intended for general shopping purposes and is not specifically designed to collect personal information from children independently of a parent or legal guardian.
Where applicable law requires parental involvement or imposes restrictions on processing children’s personal information, we will handle such information in accordance with those requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal obligations.
Any updated policy will be published on this page. We encourage customers to review it periodically.
13. Contact Us
For privacy-related questions, concerns, or requests, contact:
